Salesforce and Trailhead are both products and services offered by Salesforce, but they serve different purposes.
Salesforce | Trailhead |
---|---|
A customer relationship management (CRM) platform | A free, online learning platform |
Used by businesses to manage customer interactions and data | Offers interactive tutorials and challenges on a variety of topics related to the Salesforce platform |
Provides a range of tools and features for sales, marketing, customer service, and collaboration | Designed to help users learn about Salesforce and develop their skills |
Customizable to fit the specific needs of a business | Offers a range of modules on topics such as CRM basics, sales and marketing, customer service, and developer tools |
In summary, Salesforce is a CRM platform used by businesses to manage customer interactions and data, while Trailhead is a learning platform that helps users learn about and develop their skills on the Salesforce platform.